On-Demand Webinar
Transforming Customer Lifecycle Services for a Fortune 500 Manufacturer
rSTAR Technologies is pleased to present a customer experience webinar that can help Enterprise Manufacturing companies understand how to seamlessly manage their large service operations by leveraging Customer Lifecycle Services aimed at improving customer experience (CX), retention, loyalty, and ROI.
The webinar features Bryan Schappell, who shares the Emerson story of partnering with rSTAR to successfully transform Customer Lifecycle Services into a customer centric and profitable division.
Key Takeaways
rSTAR deployed a systematic solutions approach that transformed Emerson’s Customer Lifecycle Services and enabled them to:
Transform their service department into a revenue generating area.
Accelerate the DSO and generate faster income.
Enhance asset management and lifecycle asset management.
Empower field technicians with tools and technology to improve service.
Improve customer experience, retention, and loyalty.
Featured Speaker
Bryan Schappell
Vice President of eBusiness
About rSTAR Technologies
rSTAR is a full service specialized system integrator built to transform leaders in asset intensive industries into business value all stars by focusing on digital transformation initiatives. We are a 100% diverse owned specialized System Integrator focused on Salesforce, Oracle and Microsoft solutions for Manufacturers, Energy and Utilities, and High Tech companies.
