Transform every customer interaction
rSTAR helps enterprises unify customer experience across web, mobile, social, service, commerce, and field touchpoints with AI driven intelligence that adapts to context, reduces friction, and turns engagement data into real time action.
The live CX experience is about more than consistent screens. rSTAR combines omnichannel architecture, AI, integration, mobility, and automation so every touchpoint informs the next one.
Deliver consistent, intelligent service across web, mobile, social, contact center, commerce, field service, and beyond with AI that adapts to customer context instead of treating every channel separately.
Create experiences that feel easy, responsive, and rewarding while giving teams the connected data they need to improve conversion, service quality, and satisfaction.
Surface the right information to the right person at the right time, then automate reports, invoices, receipts, communications, and workflow steps that would otherwise slow teams down.
These capability groups preserve the substance of the existing rSTAR CX page while bringing it into the same service page system as the newer AI and Salesforce pages.
01AI Connected ExperiencerSTAR connects customer journeys across social, web, mobile, service, commerce, field, and back office systems so every interaction has context.
02Data PresentationAI driven automation turns engagement, transaction, and service data into timely reports, communications, invoices, receipts, and guided actions.
03MobilityCustomer, employee, and field journeys need to work cleanly on every device. rSTAR designs mobile experiences that preserve capability while simplifying the view.
The source CX page highlights rSTAR customer solutions across Oracle, Salesforce, Amazon, Google, and Microsoft. This page keeps that platform credibility visible while tying it to integration and journey design.
CX & ERPOracle CX, ERP, and Digital Assistant tied into connected journeys so front- and back office data travels with the customer.
CRM & ServiceSalesforce CRM, Service Cloud, and Marketing Cloud orchestration for unified, personalized engagement across every channel.
AWS & ConnectAmazon Connect and AWS services powering scalable voice, chat, and self service moments across the journey.
Cloud & CCAIGoogle Cloud, Contact Center AI, and BigQuery for conversational automation and journey analytics.
Azure & DynamicsAzure AI, Copilot, and Dynamics 365 connecting engagement, data, and operations at enterprise scale.
Map the customer, employee, and operational journeys that create friction today, then identify where AI, automation, and integration can create measurable lift.
Define the target experience across channels, data, platforms, teams, and governance so the journey works as one connected operating model.
Deliver focused releases that connect systems, modernize interfaces, automate low value work, and give teams usable customer context.
Measure adoption, satisfaction, conversion, service efficiency, and operational impact, then continue tuning the experience with live engagement data.
rSTAR delivered a Salesforce based mobile solution that was modern, intuitive, and efficient, and one that has improved our time to quote by days. We are very happy with our choice in Salesforce partner!
Mike Santangelo
Co-Founder · World ES
rSTAR was extremely organized, and you could see they had experience with Salesforce, Oracle and Digital Experience initiatives. It feels like rSTAR is an extension of my IT department. They own the success of our projects as much as I do.
Elizabeth Rich
IT Director · OmniMax International
Hear how connected digital engagement helps customer facing teams support sales, service, and relationship building with clearer context.
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Let us talk
Start with a focused discovery session.
Schedule a discovery session with a practice enablement specialist to map the channels, data, and operating workflows that should become your next connected journey.
What the Session Covers
A practical working session around the channels, data, and teams that shape your customer experience.
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